At Jili City, your privacy is more than a legal obligation – it is our genuine commitment to every Malaysian player. This document transparently explains how we collect, use, and protect your personal data.
Six data protection commitments we uphold for every Malaysian player.
All data transmitted between your device and our servers Jili City is protected with 256-bit SSL encryption – the same security standard used by Malaysia's leading banks such as Maybank and CIMB.
Jili City has never and will never sell, rent, or distribute your personal data to third parties for marketing purposes. Your data is used only for the purposes stated in this Privacy Policy.
Platform Jili City fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We are registered as a responsible data processor and conduct regular compliance reviews.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings Jili City or by contacting our support team.
Player data Jili City are stored on enterprise-grade servers with multi-layered firewalls, intrusion detection systems, and secure daily backups.
Jili City only collect data that is strictly necessary to deliver our services. We do not collect excessive or irrelevant information beyond what is needed to operate the platform.
Important Note: This Privacy Policy explains how Jili City handles your personal information when you use our platform. The official language of this document is Bahasa Melayu. By registering or using the platform, you agree to the practices described in this policy.
Jili City ("we", "platform") values the privacy of every user who registers and plays on our platform. This Privacy Policy is designed to explain clearly – in plain language, not legal jargon – how we handle your data.
This Policy applies to all users of the Jili City in Malaysia, including visitors who browse our website without registering, users in the process of registration, and active members using all our services including slots, live casino, Sports Betting, cricket, e-sports, and lottery.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable regulations. This means we have a legal obligation to ensure your data is handled properly — and we take that responsibility seriously.
Our commitment: We never sell your data. We do not share data with advertisers. We use your data solely to provide you with a better experience on Jili City.
Jili City practise a data minimisation approach — we only collect information that is strictly necessary. Below are the categories of data we collect and why:
Payment Security: Jili City does not store your full credit/debit card number. All transactions are processed through secure payment gateways. We retain only the information necessary for refund processing and transaction records.
Data collected by Jili City is used solely for lawful purposes that benefit you as a user. Below is a full breakdown of how we use your data:
Jili City does not use your data for automated profiling that makes decisions with significant impact on you without human involvement. Any decisions relating to account suspension or withdrawal rejection are reviewed manually by our team.
Jili City does not sell or distribute your personal data to any third party for marketing purposes. However, in the normal course of platform operations, there are situations where certain data needs to be shared with specific parties:
We may be required to disclose your data to Malaysian authorities – including the PDRM, the Prime Minister's Department, or relevant regulatory bodies – where a valid court order or criminal investigation requires it.
Data Protection Agreement: All third parties that receive data from Jili City are required to sign a Data Processing Agreement ensuring they handle your data in accordance with the security standards we have established.
Protecting your data is our top technical priority Jili City. We continually invest in our security infrastructure to ensure your data remains protected:
All data transmitted between your device and our servers is fully encrypted using TLS 1.3 protocol.
Our servers are protected by an enterprise-grade firewall system with 24/7 real-time threat monitoring.
You can enable 2FA for added protection on your Jili City account. Highly recommended.
Data is backed up daily to geographically separate locations to ensure service continuity.
While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. In the event of a data breach that affects you, Jili City committed to notifying you within 72 hours of becoming aware of any breach, in line with industry best practices.
Jili City uses cookies and similar technologies to enhance your experience on our platform. Below are the types of cookies we use and the choices available to you:
The cookie settings above are for illustration purposes. You can manage cookies through your web browser settings or by contacting our support team.
As a user Jili City in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
Request a copy of all personal data we hold about you within 21 working days.
Request correction of inaccurate or outdated data via your account settings or by contacting customer support.
Request the deletion of your data, subject to applicable legal retention obligations.
Object to the processing of your data for marketing or analytics purposes at any time, without providing a reason.
Request your data in a machine-readable format for transfer to another platform.
Email support@jilicity.ws or reach us via Live Chat. We will respond within 21 working days.
Jili City retaining your data for as long as necessary for the purposes stated in this policy or as required under Malaysian law:
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
Platform Jili City strictly prohibits use by individuals under 18 years of age. We do not knowingly collect personal data from minors or underage individuals.
Should we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered at Jili City are urged to contact us immediately at support@jilicity.ws.
Notice to Parents: Please ensure your device is password-protected and that children do not have access to your account Jili City your account. Gambling by minors is illegal under Malaysian law.
Jili City reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features.
When material changes are made, we will:
Continued use of the platform Jili City after the effective date of any changes will be considered your acceptance of the amended Privacy Policy.
For any enquiries, complaints, or requests relating to your privacy and personal data, please contact our Data Protection Officer (DPO) Jili City:
If you are not satisfied with our response, you have the right to lodge a complaint with Personal Data Protection Department (PDPD) Malaysia, the regulatory body overseeing PDPA compliance in Malaysia.
With 256-bit SSL protection, PDPA Malaysia compliance, and a strict no data-sale policy, Jili City is a platform you can trust. Register for free and start your online entertainment journey with confidence.
For adult players (18+) only. SSL 256-bit enabled. Malaysia PDPA Compliant.